You’ll need a compatible device as specific in our first question. Beyond that, if you’ve ever installed an app, then you have all the background you’ll need. If not, one of our CSRs can walk you through it, usually in just a couple of minutes.

Due to our content agreements, live TV can only be watched from your premises where you subscribe to OPENViewTV. Content that you’ve already recorded can be streamed from any location with a suitably fast internet connection.

For example, if you’re on vacation in Florida and want to watch a live baseball game on OPENViewTV, you won’t be able to do it. If you’re on vacation in Florida and recorded a season of your favorite show to watch at night in the hotel room, that would work.

The O.P.E.N View TV app is installed just like any other app from your supported device’s app store. We have video guides posted for many devices in our Support Center.

O.P.E.N. View TV requires Tidewater’s O.P.E.N. Fiber Optic internet service. If you don’t already have O.P.E.N. you can plug you address into our address search form to check for service right away.

1. If you do not already own a device, order your streaming device.

2. Once your device has arrived, call in to have your account set up (this can take up to a business day).

a. You will get an email asking you to set a password for OPEN VIEW TV
b. Around 4-6 hours after your account email, your “permissions” should be updated to view channels.
c. From start to finish this account creation process takes around a day, depending on what time of day your new account is started.

3. Have the following information handy when you are ready to install and setup the device(s).

a. Device Account (ex: Amazon username and password for Fire Stick)
b. Your home Wi-Fi username and password
c. Open View Account email (the email your provided to us) and Password (provided to your email, after you call in at step 2)

OVTV is a high-quality app-based TV product delivered via Internet connection. Most devices that work with OVTV are Wi-Fi capable. While convenient, a Wi-Fi connection can affect the performance of your device and overall experience with OVTV. If available, Tidewater recommends using a wired Internet connection.