WHAT IS FIBER OPTICS?
Waves of light carrying data, video & voice through glass strands – thinner than a human hair – but only limited by your imagination.
With LCI O.P.E.N.™ your speeds are guaranteed. When you select 10 – 100 Mbps (or more), you always get what you paid for – guaranteed. Click here to check your current internet speeds now.
On LCI O.P.E.N.™, download & upload speeds are always symmetrical. If you upload large files or video – or save data to the “cloud”, then robust up and down speeds are more important than ever.
Love to stream video? We do too. LCI’s Direct Peering connects you directly to Netflix, Amazon, Google, Apple, Hulu – and many more. By connecting directly you avoid the annoying buffering and lags.
The dreaded wheel of death – we hate it too. LCI O.P.E.N.™ is the answer. With virtually unlimited capacity, fiber optic internet gives you the best internet experience – ever.
SO … HOW FAST IS IT – REALLY?
How long to download a 2 hr movie
How long to download a game
How long to upload 20 hi-res photos
To see if LCI O.P.E.N.™ fiber optic network is available on your street NOW just zoom in on the map at the right.
NEXT STEP – SIMPLE
Don’t see LCI fiber on your street yet? Not to worry!
Fill out an “Interest Indicator” and we’ll contact you to begin the process of bringing fiber optic internet to you.
INTERNET … IPTV … PHONE
Blazing speeds (up to a Gigabit!)
Amazing video streaming
Lightening fast downloads
Symmetrical Upload & Download speeds
Direct connections to Google, Netflix, Hulu, Apple & more
Standard phone lines or VOIP phone options
Full suite of phone features available (call waiting, caller ID, call forwarding, voice mail, etc — many free!)
Great long distance plans
Business phone systems our specialty
Go to our Online application NOW to see all the details.
Call our Customer Service Center (toll free) 844-763-9900.
Watch TV Everywhere – Every Device – No Additional Cost!
Available NOW for all IPTV and Cable customers!
- Over 60 of your favorite channels.
- On-Demand and LIVE programming.
- Watch on any device, e,g, tablets, smartphones, PCs and more.
- Watch from any high-speed internet connection in the world.
- Available to all LCI Television customers at no additional charge.
PLANS, PRICES, AND SPECIAL OFFERS
4 EASY STEPS
1. Choose your SPEED
2. Choose your PLAN
3. Lock in your SAVINGS
4. APPLY Today
Apply NOW to lock in LOW prices for 3 YEARS!
SIGN UP ONLINE NOW
Still have questions?
Just click to fill out our
Our knowledgeable Customer Service Reps will contact to discuss your internet usage, upload & download speeds, your video streaming needs, and more…
OR… Ready to sign up now?
Click to apply now!
Want to talk to a Customer Service Rep NOW?
Call us toll free (844) 763-9900
ABOUT – MEET THE TEAM
is a part of the “LTC Family of Companies” that also includes Tidewater Telecom and Lincolnville Networks
President & Owner
VP of Engineering & Operations
- The “LTC Family of Companies” is a family owned Maine business.
- We own and maintain thousands of miles of phone and fiber optic broadband lines in Maine.Our 50 employees are headquartered in Nobleboro, Maine where we provide: Secure Servers; Digital Switching Hubs; VOIP Soft-switch systems & hosted PBX; Engineering & System Design Department; Network Monitoring Services; a Technical Support Division; and a Customer Service Center
- LCI Fiber Optic Network is the largest provider of “fiber to the premise” service (FTTP) in all of Coastal Maine
VP of Engineering & Business Development
VP of Administration
ASK A GEEK!
Your very own “fiber geek” (he lives for this stuff!)
Got questions about fiber?
See FAQ below or “ASK A GEEK”
What is a static IP address?
Every device connected to a computer network is assigned a number (an IP address) so that other devices can identify it. This is true for your internal network (your computers/phones and router) and also for the internet, where your router or computer is assigned a publicly visible IP address. The most common method of assigning IP addresses is dynamically (this is called DHCP), which means that they are automatically assigned and rotated among a given pool of users.
This works great when you are connecting to outside servers from your home, as outside servers don’t usually care what IP address you’re coming from. Since dynamically assigned IP addresses can change frequently, there can be problems if you need to connect a server that requires a pre-approved IP address, or if you need to connect to your home computer from somewhere else (though there are now many cloud services which provide this functionality).
This is where a static IP address can help. Rather than belonging to a large group of randomly assigned IP addresses, a static IP address is assigned to one specific user, and only changes if that user requests a change. Static IP addresses are primarily utilized by business and remote workers, but have many possible applications for tinkerers and tech enthusiasts.
What should I look for purchasing a wireless router?
In the world of routers, it can be challenging to distinguish meaningful features from empty jargon. Here are a few common issues and what to look for.
Wireless coverage is probably the biggest question people have about routers, and fortunately, the answer is relatively simple. There is not a major coverage difference among correctly functioning, widely available routers. There’s a simple reason for this. The FCC regulates the maximum power of the transmitters in wireless routers, so they all broadcast with approximately the same strength. There can be minor coverage differences with some high end routers that use a feature called beamforming, but results have been mixed in real world usage.
The only surefire way to improve wireless coverage is through the use of range extenders (also called wifi repeaters) or access points. A range extender is a device which wirelessly connects to your current network, then rebroadcasts that network to improve range. An access point serves the same function, but uses a wired Ethernet connection.
There are many standards for wireless speeds, from N150 all the way to AC5300, so what do they mean and what do you need? The numbers after the standard (e.g. N150, AC1200) indicate the theoretical speed of the wireless connection in Megabits per second, the same unit your internet speed is measured in.
This means that the first factor in choosing a router is your internet speed. If your router can’t keep up with your internet connection, you will never get full speed using wifi on your connection. As wifi speeds are theoretical, speed drop-off is expected and subject to change with environmental conditions and distance. Because of this, I usually recommend picking a router rated for at least three times the total speed (upload + download) of your internet connection. This means that a customer on a 10×10 OPEN connection (20Mbps total) would be fine with an N150 router, whereas a customer with a 100×100 (200Mbps total) OPEN connection would want at least an N600 router to assure an optimal experience.
If you live in an area with other wireless networks within range, or experience random performance issues on wifi only when signal strength looks ok, I would highly recommend you purchase a dual or triple band router, which broadcasts in the 2.4Ghz and 5Ghz wireless frequencies. Any router rated N450 or higher is dual band, and the extra frequency network can make a big difference in overcoming wireless interference.
Features of interest
The wireless standards and technical details are certainly the most widely marketed router features, but the underlying computing power and software can play just as big, or even bigger, role.
Quality of Service
For customers who work remotely or play online games, a steady connection is top priority. Even high speed connections can experience disruptions due to background processes, like updates, fully saturating the internet connection. Fortunately, there’s an increasingly common feature to help this called quality of service (QoS).
QoS allows your router to manage your bandwidth, so that regardless of network usage, a portion of your connection will remain free for certain uses, like gaming or a VPN connection. This is still largely a feature found on $100+ routers, but many manufacturers have finally started to implement bandwidth management on entry level routers. Many will create their own marketing name, so look for features to manage bandwidth.
If you have equipment on your premises that you’d like to access remotely (like a security camera system), a router featuring DDNS (Dynamic Domain Name Server) can make that process much easier. It allows you to access your home network through a web portal, without the need to manually configure a static IP address for your connection.
Many entry-level routers do not include functionality for a guest network separate from your primary network. If you know this is a feature you need, make sure the router you go with includes it.
What is symmetrical speed?
Every internet connection allows you to both receive data from other sources (websites, Netflix, Spotify) and send data to those same sources and others (sending email, sharing pictures, backing up data). It’s most common for internet service providers to sell connections with very different upload and download speeds, aka an asymmetrical connection. For example, cable ISP upload speeds are typically 10x slower than the download!
Our cutting edge fiber optic network lets us offer fully symmetrical speeds. This means that you can send as quickly as receive, so you’ll never get beaten to sharing something again!
What speed do I need?
The broadcast television stations that we carry are provided pursuant to retransmission consent agreements, many of which expire on December 31, 2017. We have long-standing relationships with many of these stations and generally don’t anticipate disruption in the stations we will continue to offer. If we cannot reach an agreement extending our ability to offer a particular station beyond December 31, 2017, we will have to discontinue carriage effective January 1, 2018. We will endeavor to provide you with as much notice as possible by posting to our websites, Tidewater.net and on Channel 4 of the cable system, so please periodically check for any changes in our channel line-up.
LCI Customer Service Unit:
Phone: (207) 763-9900
or toll free (844) 763-9900
133 Back Meadow Road
Nobleboro, Me 04555
On-line Interest Form (click here)
On-line Application (click here)