Set up the Fire Stick Hardware

1. Unpack the Fire Stick and accessories.
2. Connect the power cable to the Fire Stick.
   • To power the Fire Stick:
     Connect the USB cable to a port on the TV if it provides enough power
     — OR —
     Connect the USB cable to the power adapter and plug it into an AC outlet.
3. Insert the batteries in the remote.
4. Connect the Fire Stick to an HDMI port on your TV.
5. Select that HDMI input to see the Fire Stick display.

Follow on-screen steps when the Fire Stick starts

Install the OPEN View TV App

1. Select the “🔍” Magnifying Glass icon to search for the OPEN View TV app and press the “⬇” Down Arrow button to open the Search field.
2. Press Select and type in “Open View” (Don’t forget the space between “Open” and “View”).
3. Choose “🔍 Open View” below the on-screen keyboard and press Select.
4. Use the Navigation and Select buttons to move down to Apps and Games.
5. Select “OPEN View TV” in the list.
6. Select “Get” or “Download” to download the OPEN View TV app. Follow the on-screen prompts.
7. Highlight and select “Open” to launch the OPEN View TV app.
8. Enter the Username and Password credentials provided to you from Tidewater/LCI/LTC
9. Terms of Service — Navigate to the “Accept” button and press Select to accept the Terms of Service
   The main OPEN View screen will display

The first time you launch the OPEN View TV app, the menu options — Home, Guide, Shows, Movies, Account, Search — will display for a few seconds then disappear.

Change the TV volume

• Use the “+” and “–” buttons to adjust the volume.
• Use the Mute button to mute the volume. Press the Mute button again to unmute.

Select Different Channels

• Use the ⬆Up & ⬇Down Navigation buttons to change channels sequentially.
• Select a channel from the Guide; see below.

Access the Channel Guide

• To display options, press the ↩ Back button on the Fire Stick remote and choose “Guide”.
• Navigate through the Guide to select a show. The Guide shows you a preview of the selected show.
• Press the Select button to play the show.

Record a Show

While watching a show:

• Press the Select button to display the In-show Options.
• Navigate to “Record” with the direction buttons and press Select.
• For a show with episodes, you have the option to record this episode only or all upcoming episodes.
• The Record option will display in red when recording

From the Guide:

• Select a show and select “Record”.

See Recorded & Scheduled Shows

• Press the ↩ Back button and navigate to the Profile Avatar — the icon between Movies and the 🔍 icon — and press Select
• Recorded and Scheduled shows will be displayed

Favorite Channels

To Select Favorite Channels: 

• Open the Guide.
• Navigate to the Channel ID to the left side of the Guide.
  • The selected channel will have a blue box around it.
• Use the Select button to mark the channel as a Favorite — the 🖤 Heart icon will turn white 🤍 when selected as a Favorite.
  • To unmark the channel as a Favorite, press Select again. The 🤍 Heart Icon will change to unfilled 🖤.

How to See only Favorite Channels in the Guide:

• Open the Guide.
• Navigate to the left menu, to the left of the Channel IDs.
  • A menu will appear with Favorites, Replay and Filter options.
• Select Favorites to display only Favorite channels in the Guide.
  • The Guide title will change to “Guide – Favorites”.
  • This will also limit the use of ⬆Up/⬇Down “channel surfing” buttons to Favorite channels only.
• Note: To return to all channels:
  • Select Favorites from the Left Menu again to see all channels in the Guide.
  • The Guide title will change back to “Guide”.
  • ⬆Up/⬇Down “Channel surfing” buttons will show all available channels.