Contact LCI

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We’re Here To Help

Whether you need support, want to start new service, or just have questions about fiber, TV, or our offerings in Midcoast Maine.

Customer Service & Inquiries

Our team handles billing, account questions, service availability, and general customer support during regular business hours (Mon-Fri: 7:30am - 4:00pm)

Phone: (207) 763-9911

Toll Free: (844) 763-9900

Email: info@lcifiber.net

Tidewater Telecom and LCI Fiber office building entrance in Nobleboro, Maine with landscaped sign and parking lot

Technical Support

For outages, connectivity issues, or service interruptions, our technical specialists are available to get you back online as quickly as possible.

TV & Phone Support

(207) 763-9931

Internet Support

(207) 763-5018

Email

support@tidewater.net

New Services & Availability

Want to see if fiber or OPEN View TV is available at your address? Use our Service Availability Checker or fill out the Online Interest Form below, and we’ll get back to you with what’s possible in your area. 

Historic downtown shops, LCI Fiber engineering and system design business services

Business & Institutional Inquiries

For commercial projects, system design, hosted PBX, or other business services:

  • Please use our Business Services Contact form or call us directly.
  • Email: business@lcifiber.net

Our Location

LCI
133 Back Meadow Rd Nobleboro, ME 04555 

LCI Fiber

Hours & Response Times 

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Customer Service & General Inquiries

Mon-Fri, 7:30 a.m.-4:00 p.m.
(local time)

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Technical Support

Available 24/7 for critical outages. Non-urgent matters handled during business hours.

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Response Time

Most calls/emails answered within 24 hours or less.

Let’s Stay Connected

We value your feedback, questions, and suggestions. Our goal is to deliver service that’s simple, honest, and local—and we’re always working to improve.